Thursday 12 July 2012

Leverage Points


Today we were asked to examine a particular behaviour change approach; our group was tasked with exploring the Tools for Change  website.  In reality we were supposed to look at the site two nights ago, but things just seemed to get in the way, a problem tools for change appears equipped to handle!  Tools for change is seeking to elicit behaviours that are “Environmentally Friendly” which they define as: “Those behaviours, products and services that contribute to sustainable development by minimizing disruptions.”

How do we motivate people to “minimize disruptions”?  According to Tools for change this can be achieved through social marketing, directing strategies for specific audiences.  I don’t disagree with the legitimacy of social marketing, however the manner in which the psyche is conceptualized as needing nothing more than the feeling of security in order to overcome barriers to change appears on the surface to lack complexity.  The validity of this conceptualization is tested through their pilot system, which they employ in advance of implementation.

At first glance I was skeptical of this website and their methodology for enacting change, but at least they are applying different techniques and methods in accordance with their desired audience.  Are barriers the only thing standing in the way of a paradigm shift towards a sustainable existence?  Have we been trying to hammer a square peg into a round hole for the last fifty years and neglected to notice the sawzall in our tool bag?  Unlikely, there is no one method capable of invoking behaviour change, but the conceptualization of the human psche from a social psychological perspective is a relatively strong leverage point, perhaps not to the degree that emotion can affect behaviour, but it does have a role to play.


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